EXPERIENCED AND PROFESSIONAL QUALITY SERVICE

TRAINING TOUR GROUPS

The category of groups which we are especially proud of and very good at is the Training Tour Group. Through our experienced American staff, we have relationships with several US College, Universities and other learning institutions. We are also able to customize or create a completely new program for your customers. For example, a group of professionals from the Telecom industry in Vietnam requested an advanced training program on USA Telecom business practices and a tour of some USA Telecom companies. Our American staff went to work, putting together a training program by accredited University level instructors and made arrangements with two US Telecom companies for tours of their offices.

The main benefit for you is our ability to put together virtually any program you need for your customers. Because we are based in Southern California, we are able to accommodate almost any request your customers may have.
The main benefit for you is our ability to put together virtually any program you need for your customers. Because we are based in Southern California, we are able to accommodate almost any request your customers may have.

Below are just a few examples of some Training Programs we have offered in the past:

Duration :

Classroom Learning - 5 Day(s)

Overview :

In this course, students will apply the generally recognized practices of project management acknowledged by the Project Management Institute (PMI®) to successfully manage projects.

Objective :

Upon successful completion of this course, students will be able to: - describe professional project management - initiate a project. - plan project work. - develop project schedules - develop cost estimates, and budgets. - plan project quality, staffing, and communications. - analyze project risks. - plan project procurement. - manage project procurement - execute project work. - monitor and control project work. - monitor and control project schedule and costs. - monitor and control project quality, staffing, and communications. - monitor and control project risks and contracts. - close the project.

Who Should Attend :

This course is designed for persons who have on the job experience performing project management tasks, whether or not project manager is their formal job role, who are not certified project management professionals, and who might or might not have received formal project management training. The course is appropriate for these persons if they wish to develop professionally, increase their project management skills, apply a formalized and standards-based approach to project management, seek career advancement by moving into a formal Project Manager job role, as well as to apply for Project Management Institute, Inc. (PMI®) Project Management Professional (PMP®) Certification.

At Course Completion:

Upon successful completion of this course, students will be able to: - describe professional project management - initiate a project. - plan project work. - develop project schedules - develop cost estimates, and budgets. - plan project quality, staffing, and communications. - analyze project risks. - plan project procurement. - manage project procurement - execute project work. - monitor and control project work. - monitor and control project schedule and costs. - monitor and control project quality, staffing, and communications. - monitor and control project risks and contracts. - close the project.

Duration :

Classroom Learning - 1 Day(s)

Overview :

In this course, students will learn how to develop skills to effectively motivate, empower, and lead people.

Objective :

After completing this course, students will know how to: - Identify a leader and the role of leadership. Define the vision of an organization. Draft a vision statement. Relate goals to the vision. - Communicate the vision and gain support for the vision. Implement the organization’s vision. - Determine leader roles and strengthen employee roles. Align employee priorities and evaluate employee performance. - Motivate employees. Overcome employee apathy. - Identify the phases of the change process. Communicate change and identify the benefits of change. - Motivate employees through a change and prepare for difficulty. Overcome resistance and resolve conflict. - Respond to distress and reduce stress. Succeed through failure and handle mistakes.

OUTLINE :


Lesson 1: Leading with a vision

Role of leadership Understanding differences between a leader and a manager Identifying a leader Vision Defining a vision Analyzing a situation Writing a vision statement Goals Setting goals

Lesson 2: Making vision a reality

Communicate and support vision Communicating effectively Gaining support and empowering employees Implement vision Implementing vision

Lesson 3: Defining employee roles and priorities

Employee roles Understanding roles of a leader Understanding role of an employee Empowering an employee Employee priorities Aligning employee priorities Evaluating employees’ performance Providing feedback to employees

Lesson 4: Employing motivational strategies

Employee motivation Understanding guidelines Employee apathy Identifying hindrances

Lesson 5: Planning for change

Change process Understanding the Awareness phase Understanding the Achievement phase Communication Informing employees Communicating change Understanding benefits of change

Lesson 6: Motivating employees through change

Motivate employees through change Acting as a role model Understanding guidelines to motivate employees through change Solving problems during change Resistance and conflict Resolving conflict

Lesson 7: Coping through a change process

Effects of change Understanding workplace changes Identifying the sources of stress Failures and mistakes Dealing with mistakes

Duration :

Classroom Learning - 1 Day(s)

Overview :

In this course, students will identify effective project management practices and their related processes. They will examine the elements of sound project management and apply the generally recognized practices to successfully manage projects.

At Course Completion:

Upon successful completion of this course, students will be able to: - identify the key processes and requirements of project management. - initiate a project. - plan for time and cost. - plan for project risks, communication, and change control. - manage a project. - execute the project closeout phase.

Outline :



Lesson 1: Getting Started with Project Management

Describe a Project Describe the Project Management Life Cycle Identify the Role of a Project Manager

Lesson 2: Initiating a Project

Determine the Scope of a Project Identify the Skills for a Project Team Identify the Risks to a Project

Lesson 3: Planning for Time and Cost

Create a Work Breakdown Structure Sequence the Activities Create a Project Schedule Determine Project Costs

Lesson 4: Planning for Project Risks, Communication, and Change Control

Analyze the Risks to a Project Create a Communication Plan Plan for Change Control

Lesson 5: Managing a Project

Begin Project Work Execute the Project Plan Track Project Progress Report Performance Implement Change Control

Lesson 6: Executing the Project Closeout Phase

Close a Project Create a Final Report

Lesson 7: The Project Budget

What is a Budget? Creating a Preliminary Budget Budget and Schedule Balancing

Lesson 8: Project Tracking and Control

Moving the Project Forward Monitoring for Project Progress Earned Value Analysis Getting Back on Track

Lesson 9: Project Reports

Communications Overview Project Performance Reports Project Change Requests

Lesson 10: Project Close-Out


Elements of Close-out Evaluation of People and Projects

Duration :

Classroom Learning - 1 Day(s)

Overview :

Understand the fundamentals of problem solving, develop critical thinking skills, and learn how to utilize problems solving techniques in a team environment

Objective :

After completing this course, students will know how to: - Define the basic problem-solving approaches to effectively identify, manage, and solve problems. - Identify problem-solving techniques in the corporate world by identifying the necessary skills of a problem solver and knowing about different corporate cultures. - Work through the problem-solving process of identifying the problem, generating and implementing a solution, and confirming the elimination of the problem. - Use different critical thinking and information analysis skills such as reasoning, logic, quantitative analysis, and qualitative analysis. - Create and manage problem-solving teams by knowing how to conduct effective meetings and motivate team members.

Outline :


Lesson 1: Problem solving basics

Fundamentals of problem solving Discussing problem solving Handling problems Identifying problems Effective problem-solving approaches Discussing effective problem-solving approaches

Lesson 2: Problem solving in the corporate world

Problem solvers Identifying problem solvers and their skills The corporate problem-solving culture Identifying the corporate culture

Lesson 3: Problem-solving process

Identifying problems Analyzing the situation Gathering information Identifying solution criteria Committing to a solution Generating solutions Choosing the best solution Implementing a solution Confirming problem elimination Measuring solution success Managing solution project Communicating problem-solving changes

Lesson 4: Critical thinking and information analysis

Critical thinking Developing reasoning skills Developing logic skills Quantitative analysis Discussing quantitative analysis techniques Examining financial analysis techniques Discussing forecasting techniques Qualitative analysis Discussing qualitative analysis techniques Thinking creatively in problem solving Using analogies in problem solving Discussing mind mapping

Lesson 5: Problem-solving teams

Managing problem-solving teams Building a problem-solving team Conducting team meetings Driving a successful team Encouraging team members Interacting with team members